Privacy, purchase, delivery, and subscription policy summaries.
Short answers on privacy, delivery, support, refunds, and subscription cancellation—before you pay.
Privacy
- VelocityCart only asks for information required to process purchases, support customers, and improve the publication.
- Analytics and platform data are used to understand page performance, not to sell personal information.
- Support requests are handled through the published support address and retained only as needed for service and compliance.
Terms of purchase
- Digital products are licensed for the buyer’s own business or internal team use unless a wider license is stated.
- Buyers may not redistribute paid files, templates, or member materials publicly without written permission.
- Pricing, package contents, and delivery scope are shown on the relevant sales page before checkout.
Digital delivery
- Digital products are delivered after purchase confirmation through the post-purchase flow and supporting email instructions.
- If a delivery problem occurs, buyers can contact support@getvelocitycart.com for a manual resolution path.
- Membership access, when active, is tied to the billing status of the relevant subscription.
Refunds
- VelocityCart aims to describe the package clearly before purchase so buyers can make informed decisions.
- Refund questions are reviewed case by case, especially where delivery problems or duplicate charges are involved.
- If a specific guarantee is offered on a product page, that page-level promise governs the relevant purchase.
Subscription cancellation
- Subscription buyers can request cancellation according to the published billing policy for the active plan.
- Cancellation stops future billing but does not retroactively refund completed billing periods unless required by policy or law.
- Support remains available for billing and access questions at support@getvelocitycart.com.
What this page is for
Plain-language checkpoints—not a substitute for formal legal documents, but enough to know how we handle data, delivery, refunds, and cancellation before you commit.
Need help with a real purchase?
If you have a delivery problem, billing question, or need clarification before buying, use the contact page so support can review the case directly.
Full policy documents
Privacy Policy
How we collect, use, and protect your personal information. Covers data collection, third-party services, cookies, data retention, security, and your privacy rights under Australian law.
Terms of Service
The complete terms for purchasing and using VelocityCart products. Includes account creation, payment terms, digital delivery, subscription renewal, intellectual property rights, and Australian Consumer Law protections.
Refund Policy
How refunds work for the eBook and subscription service. Covers refund-eligible scenarios, how to cancel subscriptions, and your consumer guarantee rights under Australian law.